Terms of service

Terms of Service

Updated: February 2025
Noorwa is based in Airdrie, Alberta, Canada.

These Terms of Service (“Terms”) govern your use of noorwa.com (the “Site”) and the services, features, and products offered by NOORWA (collectively, the “Service”). By accessing or purchasing from our Site, you agree to be bound by these Terms. If you do not agree, you must discontinue use of our Service.

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services to you.

1. Online Store Terms

By using our Site, you confirm that:

  • You are of legal age in your place of residence, or

  • You have obtained consent for any minor using the Site under your supervision.

You may not use our products or services for any unlawful or unauthorized purpose, including violations of copyright or other applicable laws.
Any breach of these Terms may result in immediate termination of your access to the Service.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that certain content (excluding credit card information) may be transmitted unencrypted and may involve:

  • Transfers over various networks

  • Adaptations to meet technical requirements of connecting systems

Credit card and payment information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without prior written permission from NOORWA.

3. Accuracy, Completeness & Timeliness of Information

We are not responsible if information on the Site is inaccurate or incomplete.
The material on the Site is provided for general information only and should not be relied upon as the sole basis for decision-making. Historical information may not be current.

We reserve the right to modify the contents of the Site at any time without obligation to update users.

4. Modifications to the Service & Prices

Prices for our products may change without notice.
We may revise or discontinue the Service (or any part of it) at any time.
We shall not be liable to you or any third party for modifications, price changes, suspension, or discontinuance of the Service.

5. Products & Services

Certain products may be available exclusively online.
We make every reasonable effort to display product colors and images accurately, but we cannot guarantee exact representation on all devices.

We reserve the right to limit:

  • Product quantities

  • Sales to certain regions

  • Purchase volumes per customer

We may discontinue any product at any time.

6. Billing & Account Information

We reserve the right to refuse any order.
We may limit or cancel orders purchased under the same customer name, billing address, shipping address, or payment method.

You agree to provide accurate, complete, and up-to-date purchase and account information.

7. Third-Party Tools & Links

We may provide access to third-party tools or links to external websites.
We do not monitor or control these resources and are not responsible for any content, products, or services offered through them.

Your use of third-party tools or links is entirely at your own risk.

8. User Comments, Feedback & Submissions

If you submit ideas, comments, or content, you grant NOORWA a non-exclusive, royalty-free right to use such material without restriction.

We may monitor, edit, or remove content that violates these Terms or is unlawful, offensive, or harmful.

9. Personal Information

Your submission of personal information is governed by our Privacy Policy, available on our Site.

10. Errors, Inaccuracies & Omissions

Occasionally, information on the Site may contain errors related to pricing, product descriptions, promotions, availability, or shipping times.

We reserve the right to correct inaccuracies and update information without prior notice.

11. Prohibited Uses

You are prohibited from using the Site or Services to:

  • Violate laws or regulations

  • Infringe intellectual property

  • Harass or harm others

  • Submit false or misleading information

  • Upload harmful software

  • Interfere with security features

  • Engage in fraudulent activity

Violations may result in termination of access.

12. Disclaimer of Warranties

The Service and all products are provided “as is” and “as available”, without warranties of any kind, express or implied.
We do not guarantee that the Site will be uninterrupted, secure, timely, or error-free.

13. Limitation of Liability

To the fullest extent permitted by law, NOORWA and its affiliates shall not be liable for any damages arising from:

  • Use or inability to use the Service

  • Products purchased through the Site

  • Errors or omissions

  • Loss of data, profits, or revenue

  • Any indirect or consequential damages

Some jurisdictions do not allow all limitations, so certain exclusions may not apply.

14. Indemnification

You agree to indemnify and hold harmless NOORWA, its affiliates, and partners from any claims arising from your breach of these Terms or violation of any law or rights of a third party.

15. Termination

We may terminate or suspend your access to the Service at any time for violations of the Terms.

Your obligations and liabilities prior to termination will survive.

16. Governing Law

These Terms are governed by the laws of Canada, and where applicable, the laws of your local jurisdiction.

17. Contact Information

For questions about these Terms, please contact:

Email: noorwa.com@gmail.com
Support: support@noorwa.com